Terms of Use

Advanced Certificate in Long-Term Care Survey & Regulatory Compliance For Registered Dietitians

Please read the Terms of Use for the Program carefully and in their entirety before purchasing and using Advanced Certificate in Long-Term Care Survey & Regulatory Compliance For Registered Dietitians  (hereinafter referred to as the “Program”). The Program and its content are owned by Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian.

  1. Definitions:

“Company”, “We”, “I”, “Our”, or “Us” means Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian

“Participation”, “Participating”, “Using”, or “Use” means reading, implementing, trying, or otherwise engaging in the Program.

“Program” means Advanced Certificate in Long-Term Care Survey & Regulatory Compliance For Registered Dietitians

“You”, “Your”, “User” or “Client” means the purchaser and person using the Program.

2. Consent:

By participating in the Program, you implicitly and voluntarily agree to act in accordance with, agree to, and abide by, these Terms of Use.

3. DISCLAIMER:

The Program is provided for educational and informational purposes only. Participation in the Program does not create a consultant-client, attorney-client, employer-employee, or fiduciary relationship between you and LTC Dietitian, Synergy Nutrition & Fitness, LLC, or Stefanie Wilkerson, RDN, LD.

Stefanie Wilkerson is a Registered Dietitian with extensive experience in long-term care and regulatory compliance, including prior experience as a State Surveyor. However, the information presented in this Program reflects professional education, experience, and interpretation and should not be construed as legal, regulatory, accounting, business, or professional advice.

Laws, regulations, guidance, survey practices, and interpretive standards may change over time and may vary by state, facility type, or survey agency. Users are responsible for verifying current regulatory requirements and consulting appropriate legal counsel, regulatory authorities, or other qualified professionals regarding specific situations.

Participation in this Program does not guarantee:

While reasonable efforts are made to provide accurate and current information, LTC Dietitian, Synergy Nutrition & Fitness, LLC, and Stefanie Wilkerson make no warranties or representations regarding the completeness, accuracy, reliability, suitability, or applicability of any information contained in the Program.

All decisions made and actions taken based upon the Program content are solely the responsibility of the participant.

4. Assumption of the Risk

You should use your best judgment in using the information provided in the Program, which is done at your own risk. Participant acknowledges that long-term care regulations, survey practices, facility operations, documentation standards, and enforcement activities involve professional judgment and may vary by jurisdiction, survey agency, facility type, and individual circumstances.

Participant understands that implementation of any information, strategies, templates, examples, recommendations, or educational materials provided in the Program is undertaken voluntarily and at the Participant's own risk. Participant accepts full responsibility for evaluating and determining the appropriateness of any information for their specific professional setting.

Participant assumes all risks associated with the use or misuse of the Program materials and agrees that LTC Dietitian, Synergy Nutrition & Fitness, LLC, and Stefanie Wilkerson shall not be responsible for any outcomes resulting from Participant's application of Program content.

5. Intellectual Property Ownership:

The Program and all associated materials, including but not limited to videos, presentations, handouts, worksheets, templates, checklists, survey preparation tools, case studies, forms, downloads, written materials, and course content are the exclusive intellectual property of Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian.

Any violations of this term, and all terms contained herein, will be legally pursued to the fullest extent permitted by law.

Any use of the Company’s intellectual property may not be used in connection with the sale or distribution of any product, program, and/or service by you, directly or indirectly, without the prior written consent of Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian

Misappropriation or unauthorized use of the Company’s intellectual property and/or trade secrets may result in the enforcement of an infringement and/or intellectual property theft action against you in an effort to recover damages and/or protect our intellectual property rights. The Company reserves the right to pursue an action for misappropriation, theft, or improper use of its intellectual property by the Purchaser, the Purchaser’s representatives, assigns, contractors, employees, or acquaintances. 

6. No Sharing:

Access to the Program is licensed to a single purchaser only and may not be shared with coworkers, employers, consultants, students, facilities, organizations, or any other third party.

Any violations of these Terms of Use will be legally pursued to the fullest extent permitted by law.

You may not share your password or login information with anyone. If you share your password or login with anyone who did not purchase the Program, you will be removed from the Program immediately and no refund will be issued. 

7. No Claims Made Regarding Results:

Any and all current or past-client testimonials, statements, or examples used by us are simply that: examples. Participation in the Program does not guarantee survey outcomes, deficiency-free surveys, regulatory compliance, successful audits, employment opportunities, promotions, consulting success, or any other professional result. Individual circumstances vary, and outcomes depend upon numerous factors beyond the control of Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian.

8. DISCLAIMER - No Warranties, Guarantees, or Representations Are Being Made:

We do not offer any representations, guarantees, or warranties, of any variety, regarding the Program in any way as a result of your use of the Program.  The Program is provided "AS IS" without warranties of any kind, express or implied. Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian makes no representation or warranty regarding survey outcomes, regulatory compliance, deficiency prevention, employment opportunities, consulting success, or any specific professional result arising from participation in the Program.

9. Your Release of Us, Indemnification, Hold Harmless:

To the fullest extent permitted by law, Participant agrees to release and hold harmless Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian, Stefanie Wilkerson, and their employees, contractors, agents, representatives, and affiliates from any claims, liabilities, damages, costs, expenses, or losses arising out of or related to participation in the Program.

Participant acknowledges that participation in the Program is voluntary and assumes responsibility for all decisions and actions taken based upon Program content.

10. Our Refund Policy:

  1. NO REFUNDS:

Due to the immediate access provided to digital course materials, all sales are final and no refunds will be issued once the Program has been purchased.

If you experience technical difficulties accessing the Program, please contact Stefanie Wilkerson at [email protected] and reasonable efforts will be made to resolve the issue.


  1. NO CHARGEBACKS:

The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Client’s credit card and/or form of payment (ie, PayPal) for any reason whatsoever related to the Program. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account. 

11. ARBITRATION CLAUSE:

Any dispute arising out of or relating to these Terms of Use or the Program shall first be addressed through good-faith discussions between the parties. If the dispute cannot be resolved informally, the parties agree that any legal action shall be governed by the laws of the State of Texas and brought in the courts of Gregg County, Texas.

12. Limitation of Liability:

To the fullest extent permitted by law, Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian and Stefanie Wilkerson shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to participation in the Program, reliance upon Program materials, survey outcomes, regulatory actions, citations, deficiencies, employment decisions, consulting activities, business decisions, or professional activities.

In no event shall the total liability of Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian or Stefanie Wilkerson exceed the amount paid by the Participant for the Program.

13. PAYMENT, PURCHASE, AND PAYMENT PLAN TERMS    

  1. General Payment Terms:

When you pay for the Program by credit card, you authorize and give permission to Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian to charge your credit or debit card for the amount owed for payment of the Program. When you purchase the Program, your information (i.e. credit card and contact info) may be collected by the third-party merchant Thinkific, Stripe, or PayPal (depending on the payment method you choose at checkout), who may have privacy policies or security practices that are different than ours. Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian is not responsible for the merchant’s independent policies or practices.

  1. Payment Plan Terms / Failed Payment Procedures: 

Should you choose to purchase the Program via one of our payment plan options at checkout (hereinafter the “Payment Plan”), you are hereby consenting to your credit card being automatically charge once every month on the same date you initially enrolled for 3 months to complete your total payment. 

If you choose the Payment Plan to purchase the Program, you hereby authorize and give permission to Synergy Nutrition & Fitness, LLC d/b/a LTC Dietitian to automatically charge your credit card, debit card, or PayPal account, as payment for the Program, for which you will receive an electronic receipt, at the time and interval in which payment is due without any additional authorization from you. 

We will not contact you to seek any additional authorization, approval, or permission before charging your card for each installment of the Payment Plan.

By choosing the Payment Plan, you agree and understand that ALL monthly payments are owed in full. There are no exceptions. No refund requests or stop payments will be granted or accepted.

Participants selecting a payment plan authorize automatic recurring payments until the Program balance is paid in full. You will be charged once every month on the same date of the month that you initially enrolled until paid in full.

    Failure to make a scheduled payment may result in suspension of access to the Program until the account is brought current.

14. Severability 

The provisions of these Terms of Use shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of these Terms of Use shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms of Use as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.

15. Course Completion, Certificate, and CEU Requirements

Participants may earn the 29.25 CPEUs associated with the Program upon successful completion of all required course components in accordance with CDR requirements and the Program requirements.

Participants seeking a Certificate of Completion must additionally achieve a passing score of 80% or greater on the final examination. Completion of the Program without passing the final examination will not qualify the Participant for a Certificate of Completion.

LTC Dietitian reserves the right to withhold certificates, CEU reporting, or proof of completion until all Program requirements and payment obligations have been satisfied.

16. Entire Agreement

These Terms of Use contain the entire agreement between you and the Company. There are no other promises or conditions in any other agreement (oral or written) between you and the Company.

17. Choice of Law + Venue

These Terms of Use shall be governed by the laws of the state of Texas. Any action brought by any party arising out of or from these Terms shall be brought within the State of Texas, County of Gregg.

By purchasing and/or participating in the Program, you implicitly signify your agreement to all of the terms in these Terms of Use.

If you have any questions about the Terms of Use, please contact Stefanie Wilkerson at [email protected]. Thank you and welcome.